Hospitals and Health Systems

Whether in an emergency, inpatient, or post-acute setting, we help you build, expand, and optimize your telemedicine program with unparalleled access to quality care.

The Challenge for Hospitals

To provide the highest quality patient care while keeping costs in check, healthcare organizations have to balance multiple challenges:

  1. Facing a shortage of specialists to care for a growing and aging population.
  2. Meeting quality of care guidelines while making care more accessible at a lower cost.
  3. Operating seamlessly amidst massive shifts in payment and reimbursement models.
  4. Navigating the myriad and ever-changing federal data privacy guidelines.

Telemedicine Can Help

Coverage

Your hospital can fill care gaps and gain efficiencies by moving to on-demand care. Whether you need 24-7, overnight, or weekend specialist coverage, telemedicine is how you can provide the care your community needs, when they need it most.

Fractionalization

In hospitals and health systems today, coverage comes from doctors providing care to patients on day-long shifts. But fractionalization turns that model upside down. What if you could instead match your supply of care to the current demand with on-call, off-site doctors with telemedicine? Instead of staffing based on an estimate of care needs, you can build automatically-scaling coverage into your day, your week, or your most unpredictable shifts.

Access

Telemedicine enables patients and providers increased access to specialty physicians. Through telemedicine programs, your hospitals can access the specialists that guide better time-sensitive care, in many cases reducing transfer rates and improve case-mix indexes dramatically.

SOC is the leader in acute telemedicine for hospitals and health systems

What our clients say:

Our physicians enjoy that they work with consistent providers, so even though they may be 1000 miles away, there’s still that rapport which is so important for building trust. To sum it up, we have been very happy with our decision. Chief Nursing Officer
If we didn’t have SOC, we would not have a stroke program. Period. Mary Hickey RN, MSN – Stroke Coordinator, Good Samaritan Medical Center
We couldn’t keep the majority of our pulmonology cases here without someone with vent training to manage the settings. We would go into the unit and talk to the bedside teams about how sick the patients were. We knew that to grow the business, we needed to retain those patients, and in order to keep those patients, our care had to improve. Experienced Onsite Hospitalist

SOC Telemed Solves Many of the Issues Facing Hospitals Today

Quality Care

Expertise is in high demand in the modern healthcare environment. But, by accessing specialized leaders in their field through telemedicine, your hospital can gain access to high-quality care across specialties. Hospitals that partner with SOC report a decrease in transfer rates and increased retention of complex cases.

Clinical Shortages

Hospitals in the U.S. face higher demand for primary and specialty physician coverage than available resources can meet. But through telemedicine, specialized support is available on-demand. From psychiatric support for intake assessments to stroke care and beyond, SOC Telemed provides the experts needed to cover your clinical shortages. We make the process of credentialing virtual providers fast and efficient by providing Credentialing By Proxy, ensuring our partners have access to the highest quality virtual providers, when they need them.

Privacy Requirements

The transmission of healthcare information is governed by comprehensive and regularly-updated legislation. SOC Telemed is a HITRUST certified organization, signifying that our technology platform and business practices meet the highest standards of patient privacy.

Challenges in Reimbursement

It is time to rethink revenue cycle management for telemedicine. By partnering with SOC Telemed, your hospital or health system can avoid circumstances that can lead to financial risk and disruption like increased claims scrutiny, painful audits, or reduced profits through avoidable error. We make reimbursement easy and consistent for our partners.

Your specialty clinicians on SOC Telemed’s industry-leading enterprise telemedicine platform
Our neurologists, providing on-demand neurology coverage including teleStroke
Our psychiatrists, providing emergent mental health coverage and inpatient consultations
Our industry-leading specialists bring expertise to hospital patients with pulmonary concerns
Our teleIntensivists, your clinical team, and shared care management for critically ill patients
Interactive and user-friendly technology for consultations

Further Reading for Hospital and Health System Administrators

Ready to Dive into The Power of Acute Care Telemedicine for Hospitals?