for Stroke Care
Our emergency teleNeurology for stroke care program sees over 1,700 stroke cases and over 200 tPA cases a month. SOC’s Emergency teleNeurology solution provides consults for all emergent neurology cases as well as all non-time-sensitive neurology cases for non-admitted patients. While our response time commitment for emergent cases is within 30 minutes of the request for consult, our median time to having a neurologist ready on video is 11 minutes.
Our commitment to teleNeurology quality and the patient experience is of great important to us. Others may measure response time as the time from a request for consult to a call back. We measure it as the time for one of our neurologists to be on video. We firmly believe that the best patient care and patient experience needs a video interaction and not just a phone conversation and 98% of our consults are conducted by video.
We update our protocols on a regular basis to match the ever-changing science as the development of stroke standards continues to evolve.