SOC Volunteer Committee Works to Improve the Local Community

SOC Volunteer Committee Works to Improve the local community

Melissa Pritchard, Project Manager and Proposal Manager at SOC Telemed (SOC) is a certified Project Management Professional (PMP) and holds a Lean Six Sigma Green Belt. She also leads SOC’s community involvement as Chair of the SOC Volunteer Committee, organizing both large and small-scale community outreach events and liaising with executive leadership on these efforts. Pritchard explains how the SOC Volunteer Committee works to improve the local community.

How did the SOC Telemed Volunteer Committee come together?

The SOC Telemed volunteer committee started as a small group just a few years ago—really as a single event for stroke awareness month. Our very first event involved traveling to an assisted-living facility to demonstrate how SOC Telemed provides stroke care. We brought in our carts and nurses to help, and even had a doctor on video to show how our technology works in real time. The event was such a success that the team was asked to present at another facility.

With awareness and participation continuing to grow, we put together a larger committee within SOC for our next event. After brainstorming ideas around what to do next, we decided on a similar event around stroke education—but this time more hands-on. We held the event at the local library where the Committee presented a Stroke Awareness presentation to a larger audience.  In addition, the committee planned, cooked and served hot lunch at the nearby homeless shelter. The momentum really just took off from there. Today, the Committee consists of four executive board members and a roster of over 30 staff members.


“We are not just committed to acute care telemedicine. We are committed to the local community, too,” says Pritchard.


What are some community causes SOC partners with?

Operation Gratitude

Every year, Operation Gratitude seeks to lift the spirits and meet the evolving needs of U.S. Military and First Responder communities. They send more than 300,000 individually addressed care packages to soldiers, sailors, airmen, marines, and coast guardsmen overseas, and to their children left behind, as well as to first responders, new recruits, veterans, wounded heroes, and their care givers. Each package contains snacks, hygiene products, entertainment, and handmade items, as well as personal letters of support.

 The SOC Volunteer Committee works closely with the nonprofit through collection drives, letter writing campaigns, craft projects, and care package assembly events. This year, we held events in our office and at our recent SOC Partner Summit, where SOC employees and our clients helped assemble care packages, Battalion Buddies and Paracord Bracelets in support of the nonprofit.

Children’s National Medical Center

Recently, SOC participated as a Results Sponsor in the 2018 Race for Every Child, benefiting Children’s National Health System in Washington, D.C. For the third consecutive year, SOC’s volunteer committee joined Children’s National in celebration of pediatric health and support of world-class care for kids—regardless of ability to pay. This year SOC committed to raise $5,000 for the event but surpassed it—raising more than $7,000 prior to the race.

Other SOC volunteer partnerships/initiatives include:

  • Toys for Tots
  • AmeriCares
  • Back to School Backpack drives
  • Food drives
  • Children’s Hemiplegia & Stroke Association (CHASA)
  • Support of the local Homeless Shelter

What are your hopes for the Committee’s future?

I am a huge believer in promoting a sense of community spirit and activism in the SOC community. It’s our sincerest hope that we continue to find ways of encouraging and including all SOC team members in activities that highlight their skills, interests and passions to better our community.

In the coming year, we plan to expand the SOC Volunteer Committee, which is primarily based at our headquarters, to support our remote offices in Miami and Houston with seed money to implement their own on-site committees.

What makes you so passionate about being a part of the SOC Volunteer Committee?

I have always been an active volunteer in my community—as a military spouse, active church member, coach, and PTA parent. I was thrilled to be given the opportunity to be involved in the SOC Volunteer Committee as I firmly believe volunteering creates a camaraderie among team members and promotes individual and collective morale.

Community service is something that I deeply value and is an integral part of my continual goals and activities; so I’m honored to be a part of a company that places the same value on community service. It is my strong belief that helping others builds a better work environment, by having the opportunity to interact socially and witnessing the kindness and enthusiasm of fellow employees.



If you are interested in learning more about how SOC Telemed works within its local communities, please contact us.