In Advance of Hurricane Michael, SOC Telemed Announces Emergency Response Telemedicine Program


RESTON, Va. – Oct. 10, 2018 – In anticipation of Hurricane Michael, SOC Telemed (SOC) is reinforcing the importance of health systems having tried and tested preparedness and response procedures to ensure proper coverage at times of crises. To assist its partners in such situations, SOC, the largest technology-driven acute care telemedicine solutions provider for U.S. hospitals and health systems, has created RACER (Remote Acute Care Emergency Response) – an emergency response effort at the ready with acute care services when they’re needed most.

“The only certainty of natural disasters is the uncertainty of needs and damage in impacted areas – both short term and long term. SOC Telemed feels so strongly about the ability to access acute care in disaster situations, we created RACER – a system designed to prepare and arm systems before, during and after a natural disaster hits. There is no time to waste when it comes to acute care. Time is of the essence,” notes Hammad Shah, CEO of SOC Telemed.

As evidenced by Florence, healthcare systems impacted by the hurricane’s destructive force and floods not only suffered damage but also faced lingering disruptions in essential services. A hospital in Jacksonville, N.C., is one such facility hit hard by this most recent hurricane. Flooding was so severe that hospitalists were unable to get to the hospital, while the numbers of patients more than doubled the day immediately after impact. With its RACER protocol, SOC enabled the hospital to provide patients with expedited remote acute care during the response and immediate recovery phase – a time when a marked rise in injuries and illnesses from storms and floods, exacerbated chronic conditions, and acute mental health symptoms are commonly experienced.

About SOC Telemed
SOC Telemed (SOC) is the largest national provider of telemedicine technology and solutions to hospitals, health systems, post-acute providers, physician networks, value-based care organizations, and health plans. Built on proven and scalable infrastructure as an enterprise-wide solution, SOC’s technology platform, Telemed IQ, rapidly deploys and seamlessly optimizes telemedicine programs across the continuum of care. SOC provides a supportive and dedicated partner presence, virtually delivering patient care through teleNeurology, telePsychiatry and teleICU as well as enabling healthcare organizations to build sustainable telemedicine programs in any clinical specialty. SOC enables organizations to enrich their care models and touch more lives by supplying healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. The company was the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception. SOC Telemed is backed by Warburg Pincus and CRG. For more information, visit www.soctelemed.com.

Contact for SOC Telemed:
Meg Hoyecki, VP Marketing
(703) 225-7145
mhoyecki@soctelemed.com